Simpliby is the assistant that stays close after the sale — replying like you would, in the language they think in, the moment they need you.
500+ businesses. Zero robotic replies.
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You spent ₹450 to acquire them. If they never buy again, you never got that back. That's not a feeling — that's money already gone.
Only 22% of your customers buy a second time. The other 78% cost you real acquisition spend — and nothing came back. That gap has a name: unrecovered CAC.
A customer who doesn't hear from you again doesn't necessarily stop buying — she just stops buying from you. Somewhere, a competitor's ad found her instead.
A customer who feels forgotten doesn't recommend you. You'll never see this cost on a report — but every happy repeat customer who didn't refer is lost revenue.
Most follow-ups go out in English, generically, once. A customer who doesn't fully understand a message goes quiet and gets counted as 'not interested'.
A chatbot answers questions. Simpliby remembers the person — what they bought, what they asked last week, what worries them, what language feels like home to them. It doesn't sound like a script. It sounds like your best team member, awake at 2am, never having a bad day, talking to one customer at a time as if they're the only one.
Simpliby operates as your best team member, awake 24/7, keeping customers close after the first sale.
After a purchase, consult, or visit, Simpliby checks in automatically in the customer's native language when the moment is right—catching early churn signs 3 weeks before drop-off.
Refill & Re-engagement Flow
Native Language Engine Active
24.1%
Win-Back Rate
₹3.42L
Recovered Revenue
Four intelligent steps that turn silent buyers into repeat regulars.
Orders, consults, subscriptions, past chats — whatever history you have with your customers. Simpliby starts from there, not zero.
Feed it your tone, your policies, your product. No prompts to write, no bot-building. It sounds like your business.
A customer un-opened for 10 days. A subscription 2 days from lapsing. A post-op patient gone quiet. Simpliby catches these.
Not a blast. A message that fits the moment — a check-in, a reminder, a nudge — sent in the language they're comfortable in.
Whether you're managing patient care, D2C replenishment, or subscription renewals, Simpliby keeps your customers close.
A patient who feels looked after doesn't just come back — they tell three friends who need the same doctor.
The difference between a one-time buyer and a loyal customer is usually just... someone checking in.
Remembering their usual order is a small thing. It's also the exact reason 'regulars' exist.
Every cancellation had a warning sign three weeks earlier. Simpliby is built to catch it, not explain it afterward.
Every business already knows its CAC. Almost none track what happens to that spend when the customer goes quiet. Here's what that number tends to look like:
The average cost to win a first-time customer, versus what you keep if they never return — for 78% of your buyers, that spend never pays for itself.
Customers who've gone quiet for 30+ days aren't gone — they're waiting. A single well-timed, well-translated check-in brings back ~24% of them.
Most churn is visible 3 weeks before it happens — in slowing order frequency, unopened messages, lapsing subscriptions. Simpliby catches this window.
* These are illustrative figures showing what this kind of loss typically looks like. We'll replace them with your actual CAC and repeat-purchase numbers in your first week.
Reach out to our team to find the right plan and setup for your workflows.
Getting close to your first customers
Built for businesses who don't let anyone go quiet
Relationships at scale
Stop losing customers to post-purchase silence. Start managing retention automatically in their native language.